good pay, decent place to work. - Customer Service Representative Centrica Employee Review

4.0
21 Oct 2024
Recommend
CEO approval
Business outlook

Pros

hybrid 1 day a week in office.

Cons

KPI targets with long complex calls some managers just don't care to take that into account.

Explore other reviews about Centrica

5.0
19 May 2025
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

None if I’m being honest

4.0
4 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great work-life balance, pay, benefits

Cons

Owned by a publicly traded company, which means layoffs are rather frequent

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