Unfortunate failure - Field Service Technician CertaSite Employee Review

We appreciate the feedback. It’s unfortunate to hear that for you the best part about CertaSite was going home. While everyone has the right to their own opinions, according to our most recent blind company survey conducted by a third party (ERC Services, Inc.), the majority of CertaSite employees can’t say the same. They say CertaSite is a great place to work and want to be here. Nine out of 10 of our employees also believe we care about each other. So, while you have your opinion, that’s not the consensus of the majority of CertaSite employees. We’re sorry you feel that upper management uses our local branch management as scapegoats, but that is completely untrue. Like many companies with multiple locations, local management works with leadership to distribute communications, updates, and more as necessary. When there are announcements and information of a greater magnitude, leadership communicates with the company as a whole and addresses one-off issues when brought to their attention. Our leadership team cares deeply for every employee at CertaSite. Whether they are coordinating with local branches or with the company, they have the employees’ best interest at heart, always. To address your last statement, CertaSite is not hurting financially or crumbling. We have some growing and business pains like most companies, but we are in no way hurting. For the last two months, we have had the best two months of our history, and the momentum shows no sign of slowing down.