Terminal Safety and Recruitment Failure - Operations Certis Employee Review

Staff report that Certis cannot recruit for critical safety roles after removing the only leaders with proven capability. This is crucial at Sydney Airport after the loss of the Ports of NSW Contract. Employees describe that the removals appeared personal rather than performance based, which staff view as a psychosocial hazard created by leadership itself. Staff perceive that the organisation eliminated essential expertise and is now attempting to replace multiple roles with one position, signalling a collapse in safety capability. Employees express concern that senior leadership, PARTICULARLY the COO, lacks the credibility required to attract qualified professionals or stabilise the safety function.