The Perfect Clash of Old School vs New School - Anonymous employee Chamberlain Group Employee Review

1.0
30 June 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Ownership genuinely cares for its employees.

Cons

We've seen this before: Former CEO came in with all of the right ideas and personnel but the old guard of lifers refused to budge making it difficult to press forward. This time is different. Current CEO has overlooked the cash cow that is the LiftMaster brand and trying to turn company into a tech platform. In both situations, the story remains the same. Engineering and Sales wield too much power. Marketing is non-existent.

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Chamberlain Group Response
5y
Thanks for your review. We are undergoing a business transformation, part of which was born out of advances in our myQ smart technology. However, the transformation is not possible without our trusted LiftMaster and Chamberlain brands. Our smart access technology empowers our customers by connecting them to their homes and businesses via internet-enabled garage door openers, commercial door operators, gate operators and now also smart cameras and locks. Our company’s greatest resource is our people; part of our transformation includes continually improving our culture. We focus on our values and behaviors—acting as ONETEAM instead of siloed functions. It would be great to hear what good ideas you think have not been implemented effectively. —CGI ONETEAM

Explore other reviews about Chamberlain Group

5.0
12 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

People are helpful and work well together

Cons

Pay could be a little more competative

1
3.0
13 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Chamberlain is a highly variable place to work. Everything depends on what team you are working on. Some teams will have managers who will fight for you and help build you up, others not so much. I have more or less grown up with the company and have seen it go from being owned by a private family to being owned by Blackstone and all between. Every year I ask myself, "is this the year I leave". My answer is usually no, as where else will be better when I am at least in a good position? Summer fridays are pretty great though.

Cons

Yearly reorgs are a constant drag. Some of the most CG-blooded people I have ever known are somehow always the first to get sent to the wood chipper. People flail around and react. There is no forward thought. Just constant reaction to whatever words the executive population utters. We have been 'transforming' for the near decade I have worked here. But what are we even transforming to? All I have seen is us transforming into yet another soulless company. Benefits have been getting crushed. My wonderful and amazing 401k service contribution was ripped away and replaced with a far less beneficial amount. If you aren't on a good team, or have a good manager, your chance for advancement will be near impossible. Constant 'do more with less'

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