DO NOT work here, you WILL regret it - Office Manager/Executive Assistant Chargeback Gurus Employee Review

1.0
21 June 2017
Recommend
CEO approval
Business outlook

Pros

I met some great people along the way.

Cons

I don’t know where to start or what points to cover. I will keep it simple as I want nothing else to do with this company but really hope that my review will save someone else from going down this twisted road. The owners treat their employees like crap…low pay, expecting employees to work more than forty-hours a week even when hourly and the employee is required to lie on their timesheet and even expected to skip lunches, pitting them against one another, having reliable equipment to work for the owners only but the employees have to bring in their own office supplies, making the ones that travel share a room or even a bed and also expecting them to share a condo with the owners, micromanaging to the point of monitoring software on the computers/daily reports being sent in/AND EVEN having cameras that record audio AND voice (which is against the law), their “HR” person is only there to say “yes” to the owners and rarely even answers the employees questions and constantly breaks protocol and instead of investigating employees concerns just telling the owners what has been said. There is no “emotional maturity”, “business acumen” or “ethical/transparent” business taking place even though they will REPEATEDLY preach those words when speaking to you. This company is doomed. Every. Single. previous employee and contractor has, AND WILL, attest to the fact that you have treated me (as well as others) incredibly poorly and unjustly. From your refusal to listen to others advice, not learning from your “mistakes” and most importantly not taking ownership for anything other than the “good” things that do happen, it is clear that your turnover will continue to happen. Everyone that leaves, with valid reason, is brushed off and considered a disgruntled ex-employee when in fact their grievances are valid and confirmed by others. I myself have tried on (3) separate occasions to provide feedback with the hopes of improving things but got nowhere…promises were made that things would change but they didn’t, blame was shifted or comments/concerns were ignored. I will not speak about how other employees have been treated as it is painfully obvious that there really is no respect/professionalism/EMOTIONAL MATURITY/business acumen/etc. The best analogy I can give is that if many different people try a restaurant and have the same bad service and/or food the obvious is that the restaurant is bad…not the patrons. The same can be said for this company.

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Chargeback Gurus Response
8y
We value your opinion and feedback. We regret the experience you had during your employment was unpleasant. It is in our company core values to honor the opinions of others, and to be open to change. We are striving to develop a fun and professional atmosphere. for everyone on our team We are committed to providing a transparent, respectful , and collaborative environment for our team. Your feedback is valuable to us as we continue to find ways to improve and grow our company.. We wish you best of luck in the future!

Explore other reviews about Chargeback Gurus

5.0
9 Oct 2025
Recommend
CEO approval
Business outlook

Pros

You gain strong experience in payments, fraud prevention, and financial dispute management valuable skills in fintech and banking.

Cons

The work can be fast-paced and stressful, especially when dealing with strict deadlines and client expectations.

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Chargeback Gurus Response
4mo
Thank you for your feedback. We appreciate your positive comments about gaining strong experience and valuable skills in Fintech and Banking. Regarding your concerns, we understand that work pressure can be challenging, but we strive to provide a supportive environment where employees can work together to manage workloads. We are committed to creating a positive and supportive workplace for our Gurus.
5.0
20 May 2025
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

Company mission and focus is genuine, people centered, and positive.

Cons

Relly no negatives to share.

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Chargeback Gurus Response
11mo
Thank you for your review and taking the time to share your feedback. As we continue to grow, we will strive every day to be an employer of choice. So glad your experience at Chargeback Gurus has been positive. Thank you for everything you do each day to help make us great!
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