Pros
Ive been with chase for 6 years, started out at a teller for a year then went to a service associate for another year. The past 4 years ive been a personal banker and small business specialist. The first 4 years I really enjoyed working for chase. Great people, great environment, non pushy sales goals and we actually cared about each other.
Cons
The past 2 years, 7 our of 10 district managers were let go in each district (300+ districts for the whole nation.) Assistant branch manager position was completely eliminated, Lead tellers making $14 hr are now expected to act as a assistant manager and still remain a teller. Assist managers made 40k+ Plus $10-15k bonus Teller hours and positions were cut back by 1/3. Customers are being forced to use mobile and online features. 2-3 Tellers staffed throughout the day instead of the past 5-7 tellers plus the assistant manager. "max base pay" $15.38 hr, Denied raise each time asked, Chase WILL NOT pay you more than this, if you wanted more, "work harder to get more commission." Ive been in the top 5 bankers in my district out of 50 bankers for the past 3 years. Chase is Cutting every corner is can with staffing but yet the same results are expected. Little room for advancement anymore, if your a teller, expect to be one for a long time.