LTOS - Lead Teller Operations Specialist Chase Employee Review

3.0
2 June 2017
Recommend
CEO approval
Business outlook

Pros

Innovative technologies advancing the way customers do banking, customer service driven--no sales goals (unless an RB), unbeatable benefits, networking opportunities through resource groups. The position requires knowledge from both teller and platform operations, so there is always room for growth and expanding knowledge (plus there's monthly training to keep employees fresh) Pay is decent (could be a little more but not too bad) and incentive opportunities are always a plus.

Cons

As an LTOS you are the backbone of your branch, however you might find yourself branded by colleagues as the lowest man on the totem pole. Your workload consists of teller and platform duties, yet because the word "teller" is in your title that is all you're worth. And forget about explaining your position to employees who have been with the company for a long time as they are stuck in their ways. Not worth the frustration. You're not in management, however your teller team will look to you as a leader so it can be tough to differentiate the two. You have to let them know you are there almost as a support system or else you may wind up taking on more than the position entails. Working 8:30-6:30 is just not that great either, but it could be worse...

Explore other reviews about Chase

5.0
10 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, benefits, & technology.

Cons

nothing really noteworthy to mention, pretty good place to work.

4.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Good pay & good people

Cons

Not the best work life balance

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