Pros
Proper training for the position, monthly online training and tip sheets. The bank has a good reputation compared to competitors, good back office support on questions you might know the answers to. Good health benefits and tuition assistance, plenty of vacation and sick days. Monthly incentives can be lucrative but they are always to the plan.
Cons
Very long hours, very little work/life balance. Staffing in branches have been cut. The salary is the lowest compared to competitors, rarely ever get a raise " produce more and you'll get paid more". 401k is a nice match but they don't match it until February, that is the most disappointing part of this large bank. They hold your match hostage and make money from it themselves. Branch environment is tired and stressed concerned with hitting numbers and customer service scores (customer survey system is a flaw). Every quarter company is reporting billion dollars in growth on the back of employees that don't get rewarded. Profit sharing can make your employees happier, $600 towards their 401k is an embarrassment.