Lie, Cheat, and Steal. - Collections Chase Employee Review

3.0
9 May 2013
Recommend
CEO approval
Business outlook

Pros

Great health benefits, some good people there, consistent pay, acheiveable bonus, nice building and all kinds of services available throughout. Example: ups, fed ex, drycleaner/tailor, balloons, gift wrap station, Starbucks, sandwich shop, conveinence store, personal bankers, in building atms, nurse station with free immunizations available during flu season.... Basically set up so you never have to leave.

Cons

Bank shoves products down your throat, they offer you car loans, student loans, credit card, mortgages, make you open bank accounts with them. Managers are subversive. They offer bonuses knowing full well this structure of pay causes desparity within every department they are offered. They also attack anyone who keeps getting bonuses and look for any reason to take them from you. Eventually they will write you up until you get fired for something ridiculous. Example : 1 minute late 10 times in 365 days. Not too bad? Unless they hire more people for your shift than there are parking spots. Then when you want to change shifts they refuse to allow you to. Even after requesting every week for an entire year, even though they are still hiring for the shift with parking spots available. Then it causes you to lose your bonus all the time and eventually your job. They treat you as if you should come to work an hour early but they don't want to pay you for it. Also pay attention to the tracking of dollars you have collected manually. You would he amazed by how often they're wrong. It would seem any month's more than 10% or so of the department starts hitting bonus early in the month people start getting dollars that don't count or they say something happened to the computer and things you have collected start to disappear. Either way it happens too often to be coincidence. When the new reports come out they always have significantly lower department averages. Which is great for the company but bad for the employee. Computers tracking collection information do not miscalculated dollars collected all of a sudden when to many people hit bonus early.

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5.0
10 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, benefits, & technology.

Cons

nothing really noteworthy to mention, pretty good place to work.

4.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits and team atmosphere. Great training and team support. Great incentive program for investment clients.

Cons

Cold calling the same leads every few weeks. Some slow days. Takes a long time to move up

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