Its just banking, nothing speacial - Lead Associate Operations Chase Employee Review

You have to wear uniforms, the customers opinion is way more important than your job or your work ethic. Osat is life! if you have been with the company for 10 years and make a mistake with one customer and they want to write a complaint you're done, its ridiculous. No one cares how hard you work, or how much time you put in your just a number as usual. Chase is a bank like all other banks. I wish I would've left earlier and not stayed as long as I did. I hate dit there.