Pros
Being that JP Morgan Chase is, (well) JP Morgan Chase, they do have some of the best technology that banking has to offer. Their systems are incredibly fast and user-friendly, making the operational aspect of your job seamless. The benefits are pretty good too; I was hired towards the end of the year and received 6 personal/vacation days to use in addition to some sick time. They also give you $150 every year to use to purchase Chase-branded attire; and some of it is pretty neat! If your manager allows it, the Chase "swag" that they have available to order is pretty awesome too. It can range from vests to wireless chargers to headphones to umbrellas which you can always take with you at the end of your tenure. The work-life balance was great too. You seldom have to work overtime and you get your schedule a month in advance. And finally, you do get a free Premier checking and savings account with employee coding, meaning that there are no monthly service fees regardless of the balances you keep. The perks of working for the biggest bank in the US!
Cons
Chase invests a lot of money into employee benefits but skimps IMMENSELY on salary. They give you a ridiculously low base salary and then say that you can make much more by producing deposits and investments for them. The sales commission is literally what determines whether or not you'll be living lavishly or eating microwave ramen noodles until your next check. That being said, it made me feel like I'm nothing but a sales machine to them. They also do these little certifications where you can choose to become a Small Business Specialist, a Manager on Duty, Medallion Certified, and/or a notary, but do not offer additional compensation for it as it is good for "your own development." When it comes to yearly raises, they don't always grant them. I was told during my review that I make my own raise. It was a punch in the gut that led me to look elsewhere for employment. The nail in the coffin for me was how they handled COVID. We reduced our hours and were told for the first few months that we were not allowed to sit with clients at our desks until we could have plexiglass installed. We could perform banker transactions behind the transaction line. However, our manager STILL had us sit with clients at our desks because, money, right? They promised us some sort of deal with Uber and Lyft that never happened. They gave a $1000 COVID bonus broken up into 2 months that came out to a little more than $500 total after taxes. Instead of giving us some sort of hazard pay for continuing to work, they bought us lunch every Thursday. I would have much rather that they keep that money and pay it directly to us. Oh, and the growth is far and few in between.