Chase is a highly controlled, Stepford-like place to work. - Executive Director Chase Employee Review

2.0
5 Dec 2015
Recommend
CEO approval
Business outlook

Pros

If you need your procedures laid out for you with no discretion as to how to do your job, this is the place to be. Everything you do has a compliance and security related procedure and they control everything down to the verbiage in emails you send out. You really aren't required to think. This is great for not very smart people, which abound. The place is the most secure place ever, but it takes forever to get work done. Benefits are decent.

Cons

The company I worked for was absorbed by Chase so I got to see a dramatic change in culture as we slowly became "blue". Everything you do is micromanaged by corporate. They were in the process. Of incorporating call monitoring for everyone, even non-call center focused areas. There is literally NO decision that you can make, even in an executive level, that isn't second guessed and reviewed by security and compliance. I was previously allowed to run the department as I needed to, and did so for 15 years (4 years is how long I held the title). They do not value longevity and experience. They do not value people who know the industry. They only want people who they can mold into a blue robot. Oh, and they believe working for the name is a substitute for pay - you should be grateful to put them on your resume. Career mobility is difficult internally. Every job posting wants experience you may not have. It's very hard even internally to get an interview in another line of business. Nearly all postings already have someone in mind. Upper level executives hide things from the C level execs. As they shrunk the workforce and implemented stifling regulatory procedures, the morale shrunk to terrible levels. I witnessed in multiple executive meetings the CEO of our LOB ask for details as to why the morale is so low, which everyone on the floor knew.

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5.0
26 Oct 2025
Recommend
CEO approval
Business outlook

Pros

- Good benefits (401k, etc) - Good salary

Cons

- Work from home balance - Management

4.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Commission is good if you are in a good area

Cons

Base is low at Chase

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