Does not live up to the company brand - Customer Service Representative Chase Employee Review

2.0
6 June 2011
Recommend
CEO approval
Business outlook

Pros

*depending on which department you work in flex-scheduling *decent health coverage ~ varies options *open minded to alt lifestyle choices *Some of the employees are some of the best people you ever come across.. they really care about their work and helping the customers and it shows

Cons

*hurdles for sick leave which 95% of the time will be denied or their Dr thinks your Dr is wrong and you can come to work... even if your condition is not better. You will more likely be denied and then they will put you on a leave of absence and then suspend your health insurance until you come back to work *Even with HIPPA in place you will basically have to tell your manager your personal health issues because telling them you need to take a FMLA day is not enough and if you inform the person in HR they will side with the manager and say telling them your health issues will make it easier. *Under pay ... will find reasons to not give you a raise and if they do it's normally less then a nickle. * NO balance between work and personal *People trying to keep their jobs that they spend their time bring others down *Major turn-over ... both voluntarily and involuntarily *Alot of outsourcing .. never know when your location is next to go.... for every celebration or report of a new location opening up in another country.. is another 2-3 closing in the states *communication across the different departments are not as good as they should be

Explore other reviews about Chase

5.0
17 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

none that i can think of`

4.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

Inclusive work environment with excellent benefits, even as a part time employee.

Cons

Your are sometimes required to complete the very same task as other co-workers, but do not receive any commission pay that the other person in another role does receive.

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