CSR - Customer Service Representative Check Center Employee Review

1.0
29 Mar 2017
Recommend
CEO approval
Business outlook

Pros

Good entry into finance if you can survive the hard sales goals that they paint as "excellent customer service".

Cons

It used to be a good company to work for but the CEO has gone through so many upper management that everyone is very aware they are replaceable. I used to think it was my manager who was a slave driver but got to see it was the greedy men on top. Employees left and no one replaced them. This is not longer a company that cares about its employees. Offering only part time us just another greed tactic. If you can move on to another business. Pretty sure this place is sinking.

Explore other reviews about Check Center

5.0
20 June 2023
Recommend
CEO approval
Business outlook

Pros

Good Company, very flexible, good customer service experience

Cons

Call out, work long hours, customers can be rude

2.0
8 Apr 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great learning experience if you have the patience to stay there long enough $12/ hour is a decent pay for not having much experience (HS diploma/ged required) hiring desicions are usually very fast incentives after 3 months working and having passed all your tests (though the incentives are usually really small if you don't sell a lot) they continuously hold events for the community

Cons

the job is very repetitive and there are no benefits for part-time employees there are a lot of tests and quizzes before you can work at a window by yourself. and even after you pass the tests and certifications, you continuously have to keep taking some. co-workers are not professional at ALL! too much downtime makes the job boring you must drive to berkely 2 times for training lots of drama between employees (most are teenage girls) you are constantly being evaluated no advancement opportunities there isnt ever really communication between the employees and senior management

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