Good place with bad people - Customer Service Representative Check Center Employee Review

2.0
6 Sept 2017
Recommend
CEO approval
Business outlook

Pros

The biggest perk about working here is that regardless of what you did, if you met your numbers you'd get nice a bonus every quarter. We'd get bonuses for the services we did along with incentives from merchants like Netspend, and Lendify.

Cons

Management likes to gossip and they like to promote their friends. No matter how badly their friends perform. Get ready to be asked to praise someone with much less knowledge and skills than others you'll meet. They're quick to turn your words around and use them against you. This company runs on favoritism, if you're not a favorite get ready to have to work harder than others.

Explore other reviews about Check Center

5.0
20 June 2023
Recommend
CEO approval
Business outlook

Pros

Good Company, very flexible, good customer service experience

Cons

Call out, work long hours, customers can be rude

2.0
8 Apr 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great learning experience if you have the patience to stay there long enough $12/ hour is a decent pay for not having much experience (HS diploma/ged required) hiring desicions are usually very fast incentives after 3 months working and having passed all your tests (though the incentives are usually really small if you don't sell a lot) they continuously hold events for the community

Cons

the job is very repetitive and there are no benefits for part-time employees there are a lot of tests and quizzes before you can work at a window by yourself. and even after you pass the tests and certifications, you continuously have to keep taking some. co-workers are not professional at ALL! too much downtime makes the job boring you must drive to berkely 2 times for training lots of drama between employees (most are teenage girls) you are constantly being evaluated no advancement opportunities there isnt ever really communication between the employees and senior management

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