Great benefits overshadowed by leadership focus on trends - Senior Support Representative Checkr Employee Review

2.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Great insurance. Learning Stipends, etc

Cons

-Senior leadership only cares about what is new and shiny. -They treat AI like a religion. Forcing everyone to use AI for everything as though we don't realize that the end goal is to eliminate our roles - All Hands Meetings every month where Senior Leadership pats themselves on the back while ignoring any existing issues. - Support is treated like a necessary evil instead of a fundamental part of doing business. Would prefer to ship the roles overseas or replace with AI - Extremely high attrition for Senior Leadership.

Explore other reviews about Checkr

5.0
10 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Unlike many places where AI is just a buzzword, Checkr is deeply investing in real applications that solve complex problems. We aren’t just talking about it; we’re shipping it. The commitment to AI enablement is tangible. We have access to the latest tools like Cursor and Bugbot, which significantly streamlines our workflows and keeps the focus on creative problem-solving rather than boilerplate. If you enjoy "hard" problems, this is the place. Dealing with data at scale here provides a level of complexity that keeps you sharp and constantly learning. The culture is easily one of the best I’ve experienced. You’re working with incredibly smart, grounded individuals who genuinely care about the mission and each other.

Cons

Like any company that has scaled rapidly over several years, we have our fair share of tech legacy. It can be a hurdle when trying to move at lightning speed. While the new leadership is focusing in cleaning up the architecture through targeted engineering investments, we aren't out of the woods yet. It requires patience and a "builder" mindset to help pave the new path.

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