Pawns - Physician ChenMed Employee Review

3.0
23 July 2019
Recommend
CEO approval
Business outlook

Pros

True heart for the under-served and needy. Excellent pay. Love my patients.

Cons

Mediocre medical benefits. High deductibles. Micro-managed. Physicians have no say in their own schedules. Used to have a real lunchtime, but no more. Admin has more power than do we. They pretend to listen, but in the end nothing changes. Value and accomplishment measured in terms of patient admissions. But face it- some of us get stuck with very sick and/or non-compliant patients. You can be an excellent physician in this organization, but made to feel like you are doing a poor job. It's all about numbers. Our time is not valued. Keep piling on more and more things we need to do. Expected to call patients, be available for them to call us, see any walk-ins that show up even if it means bumping scheduled patients for non-emergent walk-ins or having no lunch time at all. 10 hours at work and 2-3 at home makes for a ridiculously long day.

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ChenMed Response
6y
Dear Doctor: I appreciate your feedback and thank you for serving our seniors and loving on them. I'm glad we share that passion for the needy. I would love to help you figure out a better balance. Please call me and let’s work together to see what we can come up with for alternative scheduling options. It’s true we are an outcomes-driven organization and we value results and relationships. We have a scalable, sustainable care model that we can spread to seniors throughout the country and help them live healthier, more fulfilling lives. The link between lower hospital sick days and better health is irrefutable; and the metrics help us make sure we are actually delivering better health. We recognize we do have very sick and complex patients and that is also part of the draw for many mission-driven physicians to make the biggest impact, but it is not easy. Anyway, I would love to connect and address your concerns, build upon that love for your seniors, and help increase your joy in healing. Helping you improve and sustain your situation brings both you and your patients better health, and that is what I am passionate about. Sincerely, Gordon

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5.0
19 May 2026
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Pros

-ValueBased care driven. -Mission and Vision. -Growth opportunity. -Work-life balance.

Cons

Challenges to meet metrics dependent on market/location- but not impossible

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ChenMed Response
2w
Thank you for the 5-star review and for helping us bring more good days to our patients. We appreciate your feedback regarding center metrics. Each community presents unique circumstances, and we appreciate your recognition that success is still achievable when we support each other.
2.0
23 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote Work Flexibility: The ability to work from home offers a great work-life balance and a highly flexible day-to-day environment. Excellent Peers: The general staff and fellow employees are incredibly nice, professional, and great to collaborate with. There is a strong sense of peer-to-peer camaraderie.

Cons

Disrespectful Direct Management: My immediate supervisor frequently displays a disrespectful and condescending attitude toward direct reports. Constructive feedback is non-existent; instead, mistakes are met with public or private hostility rather than professional coaching. Complete Lack of Support: Management offers zero support when challenges arise. They provide no guidance or assistance leaving direct reports entirely on their own to figure things out.

1
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ChenMed Response
2d
Thank you for sharing your experience and for your three-plus years of dedication to ChenMed. We take your concerns about management behavior and lack of support very seriously. Every ChenMed employee deserves to be treated with dignity and respect, and to receive the guidance they need to succeed. This is a core part of who we are and how we expect our leaders to show up for their teams. If you are open to sharing more details, we encourage you to reach out directly to our HR team: employeerelations@chenmed.com, where all concerns are handled with care and confidentiality.
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