Not Great - Client Support Specialist Chess.com Employee Review

- Generally relaxed work culture - Incredible flexibility due to remote work - 99% of people here are good people and fun to work with - Interesting though still niche product - Seeing incredible growth in recent years

- Below market pay (they are working on this) - Lack of clear strategy at times, feels reactive - Senior leadership hired externally has generally been terrible, with a couple exceptions (need more internal promotions/growth) - Lack of solid retention incentives for top talent (though this is slowly improving, a bit late however)

Fantastic culture and work life balance. The company treats you with respect and positivity. Couldn’t be a better work environment.

Pay is not up to industry standards