The workload is unsustainable with heavy pressure to get tasks done by unrealistic deadlines, the turnover rate is alarmingly high, management is incompetent, the pay is insultingly low, the health insurance is unaffordable, the “Christmas bonus” is an Amazon gift card based on how long you’ve been there ranging from 10-35 dollars, no one listens when staff attempt to express concerns about the barriers to getting tasks accomplished, the raises are only 2.5% and recently have been being denied. There’s little communication in changes in departments and in staff.
If you’re looking for a place to learn and get experience, I would stay maybe a year or two, but overall I would not recommend working for this employer. It was never perfect but with intensely increased demand for services this agency quickly unraveled with no consideration or assistance to employees to attempt to adjust deadlines and tasks to the higher demand and instead add more tasks, which (partially) led to an even higher turnover rate. Take heed before you accept a position here.