Attendance Expectiations - Babysitter Chime(IL) Employee Review

1.0
4 Apr 2017
Recommend
CEO approval
Business outlook

Pros

Work when you can. They only schedule you when you say that you are available. You get paid and it's direct deposit to your account.

Cons

The app-program that keeps that is supposed to keep the schedule up to date doesn't. It never reflected the times needed only the days. This made conflicts with my schedule rise. There is no proper training on how to use the app and there is no gray are with what the company considers a "cancellation" or a "no show". There is no guide to tell you how to properly handle the situation like an emergency cancellation. This all results in some demeaning phone call and e-mails by what could only be assumed as customer service reps. The communication between what I could only assume were managers, was unprofessional. I was left in the dark about policies and procedures that it ended up reflecting on my ratings. One manager admitted to forgetting to send me an update about my ratings and it just never crossed their mind until I e-mailed them.

Explore other reviews about Chime(IL)

1.0
6 Aug 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

good money, easy to use app, flexibility

Cons

My account was taken down after I had to cancel a booking bc my 3 year old niece was hospitalized the day before. No other family was available to be with her immediately besides me. I had to cancel the booking and gave as much notice as possible (keep in mind they give amazing incentives to any sitter who takes last minute bookings so they find someone almost immediately). After asking what warrants my account being deleted they stated “any cancellation that doesn't directly obstruct your ability to do a sitting is automatically considered unexcused” I’m sorry but a toddler being in the hospital thats a blood relative doesn’t directly obstruct my ability to babysit? It’s sick & unfair. I have done so many sittings, 5 star rating, nothing but positive reviews/feedback. They don’t care about the sitters whatsoever.

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