Bad management causes high turnover rate - Crew Member Chipotle Employee Review

2.0
14 Mar 2017
Recommend
CEO approval
Business outlook

Pros

You get to know all positions in the front and back of the house overtime. They provide high standard training and some knowledge such as food handling is being used everywhere in the food and beverage industry.

Cons

Management is just ridiculous. You will be brainwashed and tested overtime on their company value, mission and everything. If the area manager doesn't like you, you are likely to be ignored when there's manager in training position opened. Work is very hard and not rewarding. They will tell you that you have a chance to become the next manager in training but will let your hope up and never actually do it. You will be blamed for ridiculous customer complains. As a lot of customers realize that if they complain, they would get free meal and they start abusing it. A lot of good people who have high potentials but have lost a chance to become a manager or higher have quit in the past year, and now because of lack of staffs in the management team, they have been promoting people who are less qualified than those who left to the management. Shame to say that they are heading to their end.

Explore other reviews about Chipotle

5.0
26 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Friendly staff through out the company

Cons

Low pay but free lunch

4.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

Lots of flexibility and good company benefits. Cool office space and good people. The company wants you to learn more and give you the opportunity to do so.

Cons

In the corporate space, very limited career growth opportunities. Current manager micromanages but not terribly. Company performance stinks and leadership does not want to take accountability.

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