Friendly people but disorganized management. - Anonymous employee Chipotle Employee Review

2.0
22 June 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I didn't stay at Chipotle long, but the people who worked there were very friendly and supportive. They worked hard, worked together, and did their best to have a good time. Starting pay was over minimum wage and there's supposed to be a lot of room for advancement (I didn't stay long enough to see that in action).

Cons

There's a lot of pressure to pursue Chipotle as a career, which I had anticipated slightly through the interview process, but found a bit overwhelming once I started working there. I worked at a store being overhauled by corporate, and the management was abysmal. I was told to show up for training three times, and sent home the first two (after waiting at least a half hour for the manager to show up each time). My "training" consisted of watching videos available to the public on the corporate website about Chipotle's corporate responsibility to food, community, and animals. I was subsequently put on the front line with no training or instructions during a rush and expected to function properly and efficiently with no experience. I have heard that management at that particular store is better now that corporate has left, so I don't think that this is representative of every training experience, but it is something I'd bear in mind were I new to the company.

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5.0
2 July 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, decent pay. Fun people.

Cons

Can be stressful & overwhelming sometimes.

2.0
4 July 2026
Recommend
CEO approval
Business outlook

Pros

Somewhat easy to pick up short term work, and depending on the location co-workers can be cool. The free meals are also pretty good, and there is a significant employee discount usually.

Cons

Extremely inconsistent experience between stores. One store I worked at had a really chill manager, while other ones would have management that made the experience absolutely miserable. I had one store that "unofficially" hired me for 18 hours one week and then refused to pay me for those hours, so I guess make absolute sure that all of your hours are recorded in their system. Because portions aren't standardized very well, a significant amount of customers will be angry at you if you don't give enough food, or if you give too much food your manager will yell at you. The fact that the food is made in front of the customer leads to significantly more negative customer interactions. If you do work at a Chipotle, make absolute sure it is one that isn't very busy, as it can be the difference between a relatively chill job and a stressful nightmare.

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