You Win Some, You Lose Some - Crew Member Chipotle Employee Review

3.0
29 Apr 2021
Recommend
CEO approval
Business outlook

Pros

It is really awesome how quickly you can move up in the restaurant from crew member to service manager and perhaps beyond if you're the right fit and committed. I really appreciate the company's efforts toward sustainability and serving customers quality food. There are plenty of decent benefits to working at Chipotle, like a health benefit, health advocate, possible higher education financial assistance, and beyond. If the particular store is running at the company's standards, then I believe Chipotle is one of the cleanest, COVID-safest places to work as far as food/grocery/and restaurants go. I've gotten lucky to have a great group of coworkers at Chipotle, everyone is so hardworking and cares about doing a good job.

Cons

The work benefits are not enough to survive with on your own. If you expect to need medical assistance frequently, get your health insurance elsewhere unless you are an Apprentice or General Manager at Chipotle because otherwise the health benefit has minimal coverage. I use the Chipotle health benefit along with Medicaid. This job is fast pace and demanding. You will often be asked to stay longer or come into work at unexpected times. I got lucky with good managers and I have heard stories from other stores that are not nearly as lucky. Training can be hit or miss. I got lucky with training because I applied during an NRO week where the main goal was training all the employees to be the best for a new store. That was excellent training and I felt like I was at a culinary arts school. I have heard that most other Chipotles that have been around for a long time simply don't have much time to give good training to their employees. Because most food items are made in house, there are more safety protocols that everyone must abide by to ensure the health and safety of customers and coworkers (which is a good thing). Because it is so demanding in making most of the food from scratch, and the fact that it is casual dining, employees are expected to do a TON of work and beyond that in a very short amount of time. This company wants quality AND quantity with minimal staff which can make for a very stressful environment. My favorite days at this job have been when we had a fair amount of staff to get all the tasks done, stress free.

Explore other reviews about Chipotle

5.0
2 July 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, decent pay. Fun people.

Cons

Can be stressful & overwhelming sometimes.

2.0
4 July 2026
Recommend
CEO approval
Business outlook

Pros

Somewhat easy to pick up short term work, and depending on the location co-workers can be cool. The free meals are also pretty good, and there is a significant employee discount usually.

Cons

Extremely inconsistent experience between stores. One store I worked at had a really chill manager, while other ones would have management that made the experience absolutely miserable. I had one store that "unofficially" hired me for 18 hours one week and then refused to pay me for those hours, so I guess make absolute sure that all of your hours are recorded in their system. Because portions aren't standardized very well, a significant amount of customers will be angry at you if you don't give enough food, or if you give too much food your manager will yell at you. The fact that the food is made in front of the customer leads to significantly more negative customer interactions. If you do work at a Chipotle, make absolute sure it is one that isn't very busy, as it can be the difference between a relatively chill job and a stressful nightmare.

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