Once an incredible company with heart — now directionless and struggling - Anonymous employee ChowNow Employee Review

3.0
21 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people here are incredible — true hard workers who genuinely care about helping restaurants succeed. Collaboration and creativity still thrive within individual teams despite the turbulence. The benefits are strong, and the LA headquarters is beautiful and thoughtfully designed.

Cons

Leadership has completely lost its way, and it shows. Poor decision-making has created instability, low morale, and a revolving door of layoffs that force remaining employees to wear multiple hats without support. The once-great company culture has deteriorated — what used to feel like a mission-driven startup now feels reactive and uncertain.

Explore other reviews about ChowNow

5.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

i had an awesome run with great managers

Cons

hired too fast after covid and they had to lay off a bunch of people and restructure and my team and leadership were affected

1.0
15 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Coworkers are good people and teams try their best despite the chaos. Remote work.

Cons

Poor executive leadership, constantly changing priorities and restructuring, lack of direction, low morale, reactive decision making, and executives who are out of touch with what the business actually needs.

1
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