Great job until it's not - Customer Support Representative ChowNow Employee Review

1.0
16 Nov 2021
Recommend
CEO approval
Business outlook

Pros

Compensation is fair to start and they provide many opportunities for raises. Benefits were incredible, but maybe that's because I came from non-profit standards.

Cons

Management protect each other no matter what and HR is useless. They try so hard to pump everyone up with toxic positivity but burnout is company wide.

Explore other reviews about ChowNow

5.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

i had an awesome run with great managers

Cons

hired too fast after covid and they had to lay off a bunch of people and restructure and my team and leadership were affected

1.0
15 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Coworkers are good people and teams try their best despite the chaos. Remote work.

Cons

Poor executive leadership, constantly changing priorities and restructuring, lack of direction, low morale, reactive decision making, and executives who are out of touch with what the business actually needs.

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