Empty promises - Account Executive ChowNow Employee Review

1.0
11 Dec 2021
Recommend
CEO approval
Business outlook

Pros

The people are extremely nice and mean well. Good equipment, benefits, and decent base as an AE.

Cons

Where do I begin? Ultimately, I felt that upper management has no idea where the company is going. Metrics, KPIs, pricing, and product packages seemed to constantly change. There was constant friction between AE’s, SDRs, and the inside/outside sales teams. Many people treated SDRs poorly (pretty much the culture of the sales org) which was pretty sad given that they had a thankless job with absolutely impossible KPIs to hit. The CEO seemed to want to be an activist more than run a tech company. Very strange guy. I ended up getting laid off back in October because of “changing company structure(?)” by an HR person I never met and given 2-weeks severance. My acting manager was on vacation. Pretty insulting, honestly. But it is what it is. Just a very disappointing experience, all in all. They talk it up that they have this great culture, and many of my co-workers were great people. But it’s sadly a pretty toxic work environment. Just a very strange company. Salespeople should stay clear, go to a company that actually sets you up to hit your quota and make that well-deserved money.

Explore other reviews about ChowNow

5.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

i had an awesome run with great managers

Cons

hired too fast after covid and they had to lay off a bunch of people and restructure and my team and leadership were affected

1.0
15 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Coworkers are good people and teams try their best despite the chaos. Remote work.

Cons

Poor executive leadership, constantly changing priorities and restructuring, lack of direction, low morale, reactive decision making, and executives who are out of touch with what the business actually needs.

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