Ship Has Sailed - Anonymous employee ChowNow Employee Review

4.0
17 Mar 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Work/life balance - Truly awesome people. Some of the nicest people I have ever worked with across different teams. Felt like people really respected my time. - mission is great but the follow through and messaging needs work

Cons

- Growing pains of being a startup, even though the company is 12 years old. Pandemic grew the business but there wasn’t enough process, strategy or resources to capitalize on momentum. - Lack of a clear strategy especially for acquiring new consumers and retention - started the year (2022) positioned for growth and new staffing up, but ended up with layoffs twice - slow to zero backfill whenever someone resigned - new office but company is remote so only LA folks benefit. Should’ve invested more in marketing instead of overhead costs of an office.

Explore other reviews about ChowNow

5.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

i had an awesome run with great managers

Cons

hired too fast after covid and they had to lay off a bunch of people and restructure and my team and leadership were affected

1.0
15 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Coworkers are good people and teams try their best despite the chaos. Remote work.

Cons

Poor executive leadership, constantly changing priorities and restructuring, lack of direction, low morale, reactive decision making, and executives who are out of touch with what the business actually needs.

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