Hard to merge cultures - Manager Chubb Employee Review

3.0
21 July 2016
Recommend
CEO approval
Business outlook

Pros

Chubb and ACE employees combined are the best team in the business.

Cons

The two highly successful but very different cultures are difficult to combine. While the ACE or Chubb cultures have each prevailed in different areas, some areas are struggling to be defined. As a mid-level manager at ACE the culture of entrepreneurship and the ability of individuals to make an impact was gratifying. Chubb, although highly successful, is extremely resistant to changing and progressing. Low and middle managers see changes such as efficiencies as a threat to employee job security and their comfortable way of doing things. Ironically, willingness to propose and implement progressive changes was recognized at ACE and enhanced job security. They are two different cultures and neither is necessarily right or wrong. But from a business standpoint there is a reason that a 35 year old company was able to grow to the point where it was capable of acquiring a 150 year old company.

Explore other reviews about Chubb

5.0
11 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It has good people there

Cons

A lot of time spent underwriting

2.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Global reach, brand name/reputation, nice technology equipment and solid networking. Opportunity for internal mobility. Good 401k match.

Cons

Incredibly slow systems and stifling bureaucracy. Culture is overall relaxed but not very hospitable, which is likely both a symptom and cause of a high-turnover environment. Raises are well below inflation. Moral does not seem considerably high and the bureaucratic nature of work hinders development. All of these factors combined negatively impact motivation. Very little open discussion about marketplace trends and tedious processes make the role feel very administrative despite being more analytical at other firms who have improved their systems. The firm has done a great job of diversifying across product lines and geographies, but a very poor job of talent retention and upgrading systems, which are the long-term tailwinds that’ll put Chubb at the forefront of the industry.

3
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