Pros
Able to work from home, nice coworkers, otherwise, not much else
Cons
More work is piled on top of you than can possibly be finished and you have to work really hard and fast to accomplish it - which means having to do a sloppy job sometimes. When you are actually able to meet your goals there is only a 1.5 % pay raise, and when you make such a low salary it means squat. Morale is low. Management is ineffective, they don't listen to employees' concerns, nothing ever gets done in a timely manner. Don't even know who my upper level managers are, never bothered to introduce themselves; no communication at all with current manager. Feel looked down upon from managers. No room for advancement. Training is a joke. The tools they provide are riddled with mistakes and no one bothers to correct. Sometimes systems are changed but not necessarily improved. This place is a hot mess.