There's transition....then there's what's going on at Chubb - Underwriting Chubb Employee Review

2.0
9 June 2017
Recommend
CEO approval
Business outlook

Pros

Working from home a few days a week

Cons

* Morale is shot to hell * Everything that was good about ACE is gone, it's pretty much Legacy Chubb which is laughable since the antiquated systems/methodologies they use leave a lot to be desired * Seems to take 3-4 people to get any one task completed * Management could not care less how you're feeling. It's all "We're moving forward and you're not allowed to have any feelings otherwise" * Don't bother giving any ideas or opinions - they don't want to hear them, even if they ask. It's just show they're putting on. * We have people in charge who have no clue how things are done * Don't get too comfortable with any workflows or system changes. Most likely they'll change again next month or the system "enhancements" will go askew because no one thought to test them or, you know, ask the people who will use the system daily for input.

Explore other reviews about Chubb

5.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

Great teaching with leadership that wants to see you succeed

Cons

It can be overwhelming at first

2.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Global reach, brand name/reputation, nice technology equipment and solid networking. Opportunity for internal mobility. Good 401k match.

Cons

Incredibly slow systems and stifling bureaucracy. Culture is overall relaxed but not very hospitable, which is likely both a symptom and cause of a high-turnover environment. Raises are well below inflation. Moral does not seem considerably high and the bureaucratic nature of work hinders development. All of these factors combined negatively impact motivation. Very little open discussion about marketplace trends and tedious processes make the role feel very administrative despite being more analytical at other firms who have improved their systems. The firm has done a great job of diversifying across product lines and geographies, but a very poor job of talent retention and upgrading systems, which are the long-term tailwinds that’ll put Chubb at the forefront of the industry.

3
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