Do not recommend. - Claims Specialist Chubb Employee Review

2.0
11 Dec 2020
Recommend
CEO approval
Business outlook

Pros

Working from home(but that’s only due to covid). Otherwise they don’t allow it... unless your specially chosen so it’s inconsistent.

Cons

High turnover like I have never seen and it’s been going on for a while. Managers are overwhelmed and micromanage. Claims loads are double or more than they should be. People out for extended periods of time and people quitting have places heavy loads on the employees. Constant changes and direction from one manager to another. Believe I am under paid compared to other carriers. And bonus even at the top amount is lower than I had with prior companies. The training is not great for new hires and ongoing training seems rushed or not thought through at times. More like just do it.

Explore other reviews about Chubb

2.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Business side is smart and is superb at their product

Cons

The IT organization struggles with structural challenges that impact efficiency. The offshore-heavy model in India means US-based employees regularly work early hours to stay aligned, which is unsustainable long-term. The workforce is heavily weighted toward a high-headcount service model rather than investing in strong engineering talent — you need fewer, better engineers, not more bodies. Central tech functions are attempting to build platforms, but without a clear shared understanding of what a platform actually means, these initiatives remain incomplete. The result is heavy manual workarounds propping up half-finished solutions. Strategic direction shifts frequently, and ongoing layoff announcements make it difficult to plan or build momentum.

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