Burnt out middle man - Risk Consultant Chubb Employee Review

2.0
17 June 2021
Recommend
CEO approval
Business outlook

Pros

Go cool places. See cool homes. 100% remote. Company vehicle.

Cons

Exhaustive and repetitive inspection process. The amount of information about each home the corporate office asks for is ridiculous. The company division model is "Do more for our clients" and "More ways to say yes". But then your job is to say no, find ways to make requirements, and tell clients they'll need to spend $2k or more to remain insured with Chubb (the sentiment from management about clients is - "they have the money"). Risk Consultants are the middle man between Chubb's extremely conservative underwriting guidelines and the client. A typical client/home is going to have several requirements. The amount of information you have to know about the requirements so you don't sound like a buffoon to clients is absurd. Expect to be an expert in alarm systems, fire sprinkler systems, construction, fire department operations, earthquakes, wildfires, wind storms, flood zone, thermography, water leak detection systems (which you have to sell but get no bonus), construction safety, HVAC systems, historic construction, interior finishes, home sketching, hazards and liabilities, valuable article collections, builder and contractor relationships, and so much more . Plus data entry, report write up, contractor interviews, fire department interviews, obtaining cost breakdowns, reviewing reports, attending trainings, attending webinars, overnight traveling, scheduling a portion of your own appointments, and various other tasks all within a 7 day window. Most of the clients you meet with have no idea why you're even there. Culture in the company is: what you're doing is good but just not good enough and you could be doing a little more.

Explore other reviews about Chubb

5.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

It’s a good job, fairly easy

Cons

Fairly easy, kind of an insurance line cook

2.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Global reach, brand name/reputation, nice technology equipment and solid networking. Opportunity for internal mobility. Good 401k match.

Cons

Incredibly slow systems and stifling bureaucracy. Culture is overall relaxed but not very hospitable, which is likely both a symptom and cause of a high-turnover environment. Raises are well below inflation. Moral does not seem considerably high and the bureaucratic nature of work hinders development. All of these factors combined negatively impact motivation. Very little open discussion about marketplace trends and tedious processes make the role feel very administrative despite being more analytical at other firms who have improved their systems. The firm has done a great job of diversifying across product lines and geographies, but a very poor job of talent retention and upgrading systems, which are the long-term tailwinds that’ll put Chubb at the forefront of the industry.

3
See reviews by: Helpful|Rating|Date|All