Low expense ratio = low employee raises and morale - Assistant Vice President underwriter Chubb Employee Review

2.0
15 July 2021
Recommend
CEO approval
Business outlook

Pros

High quality and intelligent coworkers that you can learn a lot from Stable earnings and performance. Company committed to no layoffs related to the pandemic

Cons

Senior management at this company is truly out of touch with the hardships that employees have been facing, both at work and at home. Employee burnout is high and getting worse with increasing turnover. Workloads and expectations are high and technology is poor, with complex systems and interfaces that don't talk to each other. Management requires a large amount of reports and data, which requires monthly manual effort by many Company rewards hard work and good results with more work but stingy salary increases. If you are not one of the chosen ones, you will need to leave the company eventually to get market pay. Women and minorities are severely under-represented in senior management. Company is actively promoting diversity, but at its heart is still an old school (i.e. white male dominated) company. Company really botched the return to work messaging and flexibility and is backpedaling on requiring employees in the office four days a week. They are paying the price with a high level of resignations and retirements.

Explore other reviews about Chubb

5.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

Great teaching with leadership that wants to see you succeed

Cons

It can be overwhelming at first

2.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Global reach, brand name/reputation, nice technology equipment and solid networking. Opportunity for internal mobility. Good 401k match.

Cons

Incredibly slow systems and stifling bureaucracy. Culture is overall relaxed but not very hospitable, which is likely both a symptom and cause of a high-turnover environment. Raises are well below inflation. Moral does not seem considerably high and the bureaucratic nature of work hinders development. All of these factors combined negatively impact motivation. Very little open discussion about marketplace trends and tedious processes make the role feel very administrative despite being more analytical at other firms who have improved their systems. The firm has done a great job of diversifying across product lines and geographies, but a very poor job of talent retention and upgrading systems, which are the long-term tailwinds that’ll put Chubb at the forefront of the industry.

3
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