Great people, too cost-conscious - Property Claim Adjuster Chubb Employee Review

3.0
25 July 2015
Recommend
CEO approval
Business outlook

Pros

Chubb lives up to its reputation of being the best insurer and providing the best coverage, with a culture that strives to achieve that mission. Great PTO offerings, good bonus structure for high performers, great people with good camaraderie. A lot of long-time employees.

Cons

Continual reduction in field claim staff over my 13 years with Chubb resulted in unreasonable increases in demand of travel by property claim adjusters. Requirement to be "on call" for catastrophes 3 months each year with the expectation that you are available 1-2 weeks before and after each month in essence makes you "on call" 5+ months per year. Many/most advancement opportunities require relocation, which the company will not fund.

Explore other reviews about Chubb

5.0
9 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Pay is higher than other insurance companies

Cons

Opportunities are not always available depending on the department.

2.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Global reach, brand name/reputation, nice technology equipment and solid networking. Opportunity for internal mobility. Good 401k match.

Cons

Incredibly slow systems and stifling bureaucracy. Culture is overall relaxed but not very hospitable, which is likely both a symptom and cause of a high-turnover environment. Raises are well below inflation. Moral does not seem considerably high and the bureaucratic nature of work hinders development. All of these factors combined negatively impact motivation. Very little open discussion about marketplace trends and tedious processes make the role feel very administrative despite being more analytical at other firms who have improved their systems. The firm has done a great job of diversifying across product lines and geographies, but a very poor job of talent retention and upgrading systems, which are the long-term tailwinds that’ll put Chubb at the forefront of the industry.

3
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