Broken promises - Restaurant General Manager Chuck E. Cheese Employee Review

1.0
4 May 2017
Recommend
CEO approval
Business outlook

Pros

Kid friendly environment but a lot of disruptive adults/parents. Some locations even have armed off duty police to break up fights between parents

Cons

Long hours and unobtainable goals for management. Promises made at hire on about bonus programs but not one GM in the district has bonuses all year. Insurance was supposed to be reasonable but turns into $8300 per year for two people with $75 office copay. DM turnover is horrible and every time a new one arrives expectations change drastically. Upper corporate has proven that they do not care about anyone at the store level

Explore other reviews about Chuck E. Cheese

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

cleaning can be kinda fun

Cons

i mean its cleaning up kid vom what do you wanna know

1.0
3 July 2026
Recommend
CEO approval
Business outlook

Pros

-They give you free food up to $30 -The benefits are fairly decent -High mileage pay for traveling -Lots of diversity and inclusion

Cons

-The worst upper management you’ll ever work for. Constant micromanaging. Sets unrealistic expectations with zero support or assistance. All while they take long vacations. -Preach “company standard” but flip flop on every decision with no notice -Constant labor crunch. Expects miracles with ~3 people on shift. -Will have to work out of your area with no added pay -Training is hit or miss. If you don’t speak up immediately about something you weren’t taught, they will blame you. -If salaried, will probably have to work over 40hrs will no additional incentive -Customers above all else. They are rewarded for complaints and you will definitely be punished. -Heavy AI usage. Even in biased customer surveys that will count against you.

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