Pay is solid but work is too broad! - General Manager Chuck E. Cheese Employee Review

2.0
13 Feb 2013
Recommend
CEO approval
Business outlook

Pros

Pay can be decent if you can hit your bonuses. Being able to interact with a guest and make their kids smile. No charge for meals when working and 50% off when not. Fast paced environment.

Cons

Labor controls are INSANE! Losing sight on what made the company what it was. Price for parts for some games WILL KILL YOUR BUDGET AND BONUS! Too much focus on the wrong things and not enough praise when things are going well - You can always run it a little tighter. Too many flavors of the month (IE. Labor, guest surveys, cornerstones, suggestive sales) Once you've become a Gm the ability to move up is very limited unless you don't mind moving states. Operations will be blamed for failures of other departments (IE. AP, Marketing, etc)

Explore other reviews about Chuck E. Cheese

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Talking to people Learning new things Ordering food by myself Just seeing the view

Cons

The new screens Temperature Fun passes

1.0
3 July 2026
Recommend
CEO approval
Business outlook

Pros

-They give you free food up to $30 -The benefits are fairly decent -High mileage pay for traveling -Lots of diversity and inclusion

Cons

-The worst upper management you’ll ever work for. Constant micromanaging. Sets unrealistic expectations with zero support or assistance. All while they take long vacations. -Preach “company standard” but flip flop on every decision with no notice -Constant labor crunch. Expects miracles with ~3 people on shift. -Will have to work out of your area with no added pay -Training is hit or miss. If you don’t speak up immediately about something you weren’t taught, they will blame you. -If salaried, will probably have to work over 40hrs will no additional incentive -Customers above all else. They are rewarded for complaints and you will definitely be punished. -Heavy AI usage. Even in biased customer surveys that will count against you.

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