they do not care about us AT ALL - General Manager Chuck E. Cheese Employee Review

1.0
27 Oct 2015
Recommend
CEO approval
Business outlook

Pros

most of the guests, seeing children happy, the managers in my store, great caring and dedicated DM

Cons

go any higher than a DM? haha forget it. they don't care about you!! Most DMs don't either, i just happen to be lucky enough to have one of the good ones! Last week we got our bonus checks. Still pathetic compared to what we made last year but it was almost respectable. until we got blasted with emails and had a conference call telling us they were calculated wrong. HOW DO YOU MISCALCULATE PAY FOR 500 PEOPLE?? and how did NO ONE notice this until AFTER we all got paid?? completely ridiculous. and now, as far as my almost respectable bonus? i will be paying back over half of it to the company over the next 3 months. Thats awesome! i can't tell you how great it is to work more hours and work way harder for LESS PAY!! i don't know any GMs who have made more bonus year to date vs last year. or even close for that matter. 10k less than last year seems to be the norm. who can afford to lose a grand a month??

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5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

cleaning can be kinda fun

Cons

i mean its cleaning up kid vom what do you wanna know

1.0
3 July 2026
Recommend
CEO approval
Business outlook

Pros

-They give you free food up to $30 -The benefits are fairly decent -High mileage pay for traveling -Lots of diversity and inclusion

Cons

-The worst upper management you’ll ever work for. Constant micromanaging. Sets unrealistic expectations with zero support or assistance. All while they take long vacations. -Preach “company standard” but flip flop on every decision with no notice -Constant labor crunch. Expects miracles with ~3 people on shift. -Will have to work out of your area with no added pay -Training is hit or miss. If you don’t speak up immediately about something you weren’t taught, they will blame you. -If salaried, will probably have to work over 40hrs will no additional incentive -Customers above all else. They are rewarded for complaints and you will definitely be punished. -Heavy AI usage. Even in biased customer surveys that will count against you.

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