COVID Response - Concessionist Cinemark Employee Review

1.0
20 Mar 2020
Recommend
CEO approval
Business outlook

Pros

It is the worlds easiest job, no matter the department, if you are a highschool student looking for some pocket change and little to no major hourly commitment, go for it.

Cons

WHERE DO I S T A R T???? How about communication? The managers famously do not speak to each other in any meaningful way (unless, of course, they are messing around in the back talking about nothing while the employees deal with literally half the town) I once had to come into work so sick that standing still made me sweat and shake simply because i 1. wasn't lucky enough to find a cover and 2. the manager i contacted decided to not actually tell anyone to get back to me. Granted i did leave early that day, though not before being asked if i could "tough it out through breaks" (easily would've been another 2-4 hours from that point). And back to the title, for anyone wondering, during the COVID-19 Pandemic we, as employees were given our last paycheck, with the hours of the 4 days following our closure. And then they laid off everyone. This is not a business that cares about you. This is not a company with your best interest at heart. If none of this matters to you then fine, fair enough, have fun with the job. But if it does bother you, take it from me, look somewhere else. Cinemark will almost certainly hire you on the spot if you apply in the right time of year. But they will NOT respect you, and you deserve better than that.

Explore other reviews about Cinemark

5.0
13 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Super chill job to work at

Cons

The hours can fluctuate heavily

1.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Most of my coworkers and assistant managers were great. I connected with a lot of them and some of my shifts were more pleasant because I got to talk with them.

Cons

Higher management and other assistant managers will punish you for the smallest or no reason at all. You can be a hard worker, greet everyone with a smile, have other assistant managers who actually work with you try to vouch for you, and they will still give you a written warning for something silly. I also got to my shifts on time in the morning, and I would clock in late because management would keep all points of entry locked with very little barrier to communicate to them the doors need to be unlocked. The one time I asked them to alter my timecard I was told it is timecard fraud for them to manipulate it on their end, which is ridiculous. They will give you a PCR if you are standing around on a quiet day for 2 minutes while your station is clean but not fix the fact they are committing wage theft, which is illegal. I recently filled out the Voice of Cinemark survey which is filled out on company time and is supposed to be anonymous, but an assistant manager was in the room the whole time I was filling it out. There are a lot of issues with the Cinemark in Walnut Creek. There are plenty of great, hard-working people I had with me on my shifts. However, I quit because the issues I stated have been longstanding ever since I started working there and have never been resolved, even though I offered solutions for certain problems. Other people, including assistant managers, told me they are sick of this treatment as well and are leaving. Practically everyone I knew at this job had issues that frustrated them constantly, so please do not work here.

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