Pros
Free movies, but usually with the public and they’ve even begun to restrict some of that. All the popcorn you can eat. For the most part coworkers are fun to be around and easy to talk to. Generally friendly atmosphere among staff. Insurance is surprisingly good and a great 401k.
Cons
A corporate office completely oblivious of what it’s like in the field and customers that have never been more disrespectful and disruptive. Pay is average for the position, but still next to unlivable. You are required to work holidays. Only winter holidays give time and a half. Summer holidays do not. Weekends and nights required. Only 40 hours PTO. Very small raises, once a year. Expected to be a manager, a police officer, and an employee with staffing levels so low. If you want to move up in the company you must be ok with being moved around the country.