Company is 100% micromanaged - Customer Service Representative II Cintas Employee Review

1.0
20 Mar 2012
Recommend
CEO approval
Business outlook

Pros

Stability Great Customers Safe environment 4 day work week

Cons

Management does not care about morale. Management does not care about equality. Management believes in retaliation. Management believes that family is the most important, when it is there own. Management does not realize the normal stressors of a daily route. Too many "short man" syndromes roaming around. You get away with with a "nonprofessional" if you are of non caucasian decent.

Explore other reviews about Cintas

5.0
1 Jan 2026
Recommend
CEO approval
Business outlook

Pros

No weekends Job advancement opportunities Weekly pay All PPE and unforms are provided

Cons

Pay requirements to move up

2.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

The Commission is great. You can make good money in this place.

Cons

While the pay is good, the culture here is not. It is incredibly restrictive. It is very much a “Do what I want you to do, how I want you to do it, and when I want you to do it” management style. They constantly remind you of how much money you can make there which gets annoying after a while. The service team and the sales team are constantly at odds. Not just Cintas, but the industry in general is very sleazy, much like a car dealership. They screw over their smaller customers with enormous year over year price increases. I know a particular salesperson who is having a lot of success their who has no problem lying to his customers, and never answering their calls when the problems come. As long as he keeps the deals coming Cintas does not care. Corporate greed is on full display at Cintas. The Management Development program for college graduates seems like a great opportunity. If you are a young college graduate and you get the opportunity, I would recommend that.

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