Great people, not a great company. - MT/Service Supervisor Cintas Employee Review

2.0
3 Jan 2019
Recommend
CEO approval
Business outlook

Pros

-They hire great front-line partners, management trainees, and Mid-level managers that were a pleasure to work with -Great medical benefits, especially for those who have families. -Overall, Cintas has a great Management Trainee program that has produced many great managers that were a pleasure to work for. -It's a good opportunity to work at Cintas for people who may not have many opportunities or much experience, great resume builder. -They obtain most of the market share in their industry, so its a very secure and stable company to work for.

Cons

-Absolutely no work/life back whatsoever. -Constantly understaffed with no urgency from management to fix their staffing issues. -Supervisors and in some cases MTs have to cover open routes 3-5 days a week on top off having their own work to do, resulting in a minimum 12 hour workday. - Front-line plant partners and Service Sales Reps (SSRs) do not get paid nearly enough for all they are asked to do on a daily basis. -Routes generally in my experience, were always overloaded with too many customer stops which would negatively affect how SSRs were paid due to commission structure of their "pay plan." -Overall, due to the lack of financial compensation for the front-line partners and the workload they're given on a weekly basis, the "Corporate Culture" that Cintas' claims it has is disingenuous.

Explore other reviews about Cintas

5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Interview process was night and day compared to prior location I had interviewed with. Great benefits, solid support, and an awesome culture. Leadership leads by example, setting the tone from the top (GM). Can't speak for other location, but I was fortunate to land at one of the best. No micromanagement! Professionalism and integrity are a must. Constant promotions.

Cons

No real downsides except for the Florida heat, with only a bit of corporate politics but nothing too crazy.

2.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

The Commission is great. You can make good money in this place.

Cons

While the pay is good, the culture here is not. It is incredibly restrictive. It is very much a “Do what I want you to do, how I want you to do it, and when I want you to do it” management style. They constantly remind you of how much money you can make there which gets annoying after a while. The service team and the sales team are constantly at odds. Not just Cintas, but the industry in general is very sleazy, much like a car dealership. They screw over their smaller customers with enormous year over year price increases. I know a particular salesperson who is having a lot of success their who has no problem lying to his customers, and never answering their calls when the problems come. As long as he keeps the deals coming Cintas does not care. Corporate greed is on full display at Cintas. The Management Development program for college graduates seems like a great opportunity. If you are a young college graduate and you get the opportunity, I would recommend that.

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