I love the principles but hate the execution - FAS SSR Cintas Employee Review

3.0
4 June 2019
Recommend
CEO approval
Business outlook

Pros

Awesome pay for a job that only requires a GED or above. The corporate culture (as written, maybe not executed) is fantastic. Awesome benefits. Very clear expectations business-wise Career paths for the politically/boot-licking minded.

Cons

Ethical Issues: Excessive emphasis on short-term revenues over longer-term considerations. Desire for simple, “quick fix” solutions to ethical problems. Unwillingness to take an ethical stand that may impose financial costs. Consideration of ethics solely as a legal issue or a public relations tool. Lack of clear procedures for handling ethical problems. Responsiveness to the demands of shareholders at the expense of other constituencies The extent of my ethical training was "We have high principles and moral values," but beyond that, it was a sheet that said that we don't steal from the company or customers and a power point slide that said, "Diversity matters." Diversity in personality, thought/communication style, and mental health are important as well as the legally mandated categories. I believe that the execution on the location level is hit or miss. Most of the time it misses. Sink or swim and lack of actual development. I had quite a few managers in the short time I attended Cintas. The lack of actual development shows. I'd suggest moving toward an integrity-based ethics program, as opposed to a purely compliance-based ethics program. "Every partner is continuously engaged in improving safety." (UNLESS IT COSTS US BUSINESS) Keeping partners unilaterally safe should be a higher priority on GM and SM training. I was pushed a few times to continue endangering myself in a hazardous environment before they realized I could have legal grounds if they pushed anymore. The one-on-one communication could be improved as well. I had a silent jerk, a dunce, and a clueless jock in the little time I was here. Learn to communicate to adults on a human level. Being clueless jerks 24/7 will run off talent.

Explore other reviews about Cintas

5.0
28 June 2026
Recommend
CEO approval
Business outlook

Pros

- Leader in the industry. - Every industry has these needs - Amazing leadership team

Cons

- One of the more expensive in the industry

2.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

The Commission is great. You can make good money in this place.

Cons

While the pay is good, the culture here is not. It is incredibly restrictive. It is very much a “Do what I want you to do, how I want you to do it, and when I want you to do it” management style. They constantly remind you of how much money you can make there which gets annoying after a while. The service team and the sales team are constantly at odds. Not just Cintas, but the industry in general is very sleazy, much like a car dealership. They screw over their smaller customers with enormous year over year price increases. I know a particular salesperson who is having a lot of success their who has no problem lying to his customers, and never answering their calls when the problems come. As long as he keeps the deals coming Cintas does not care. Corporate greed is on full display at Cintas. The Management Development program for college graduates seems like a great opportunity. If you are a young college graduate and you get the opportunity, I would recommend that.

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