Pros
Cintas is a huge company with formidable, clean buildings with many employees. The employees are generally friendly and helpful. There are restrooms you can use. A wide variety of products and services. The Cintas brand is well-known. You can make six figures. There is paid time off, and insurance. There is some flexibility in your schedule.
Cons
New businesses sales rep is not a job, it's not a career - it is a way of life. You will need to work 50 - 100 hours a week if you are going to succeed. You will have to clean up, and follow up, where Cintas has operational short-comings. So you can sell all week, but that doesn't mean Cintas will get the products and services to customers - so you will often have to do it out of your personal vehicle, before or after hours, or on the weekends. Otherwise, it won't always get done. Your customers will be angry and want to cancel service which means your commission has to be paid back. Training is focused 90% on call scripts (this job is cold-calling from a cubicle). Very little training is on products or the pricing, so you have to figure that our yourself. The #1 priority is Phone Block which means you are forced to make cold calls from a cubicle even if your customers are calling you with problems. Management does not care, even though you are required to read a book titled, "The Sprit is the difference" where it lists Cintas principle objective is to, "exceed customer expectations." That is not true. Phone block, and new business is their priority - PROFIT - not customer service. Moreover, during Phone Block you are supposed to get 10 new appointments in that four hours - which no one can do. Most people you call transfer you voicemail, or tell you the decision-maker is unavailable. It's out of date tactics, and prospects get hammered all day long by other marketers selling: gas, electric, you name it. You are assigned a mentor who will even tell you to, "Inflate your numbers" because no one meets the requirement. There is tons of lying and exaggerating that go on. You territory is tiny. Very churn and burn. They constantly are hiring new sales reps because most quit in less than 36 months. Turnover is extremely high with the average sales rep only with the company 3 years, at most, before resigning. It is even shorter for the drivers who get burned out by the workload, long hours, and low pay. So your customers have constantly changing drivers who don't know their location, who is who, or what products they are supposed to get. The software applications are cheap and extremely slow. This means more time you must spend (outside of normal work hours) waiting on the slow system, and IT rarely can fix anything. Cintas pricing is significantly higher than the competition which makes taking customers from competitors extremely difficult. The VPs arbitrarily raise the "minimum" to say $50.00/stop which means competitors who don't have that minimum can play that card against you. Customers must sign a FIVE YEAR CONTRACT, which most people refuse to do. The mentality is MORE, MORE, MORE and FASTER, FASTER, FASTER... No matter how much you sell, you will hear something like, "I need double that." Thankless, zero gratitude, or reward.