Great Salary, Poor job growth opportunities and work life balance - Account Manager Cisco Employee Review

3.0
28 May 2009
Recommend
CEO approval
Business outlook

Pros

Excellent compensation, good health benefits, great telecommuting options for employees that live far away. The Cisco name carries weight and is a great resume builder and a good place to build your network at the beginning of your career.

Cons

Unfortunately, after 4 years I didn't see my career transforming to something different, and many of my colleagues felt the same. I wanted to transition from Sales to Marketing, or an international role and got little management support or guidance on how to do this. There is little encouragement for trying new roles not in your direct department. I know many who have left Cisco, gotten other outside experience and then come back in a new role. That was one of the main reasons I left. Also, there was little work life balance for me. I was handsomely compensated as an Account Manager, but in return, I worked 70-80 hour weeks sometimes, and almost never took vacation. I worked when I was sick, when my parents were ill, etc. It was great that Cisco allowed me to telecommute when I was ill and when my parents were sick, but in return I was expected to be "connected" at all times. I took two 10 day vacations during my 4 year tenure at Cisco and had to get permission to leave my cell phone/email off while traveling so I could actually enjoy it. Also I didn't really feel it had a "work hard, play hard" atmosphere either. I have a small handful of close friends from my Cisco days but besides that, no one in the office really wanted to interact or socialize with each other after work hours so I also left the company with few long lasting relationships, despite my best efforts. The company culture is fairly conservative and bureaucratic- I didn't find it a "fun" place to work.

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5.0
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Pros

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Cons

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4.0
13 Mar 2015
Recommend
CEO approval
Business outlook

Pros

I decided to wait almost a year after leaving the company before posting a review. The primary reason being is that when you decide to leave an organization it is usually because there is something there that isn't aligning with you or what you want anymore however, the grass is not always greener someplace else. This has been my experience. In fact, the appreciation I have for the company has grown so much in my time away that I would really like to return. The company truly believes on promoting within and as an employee you are encouraged to grow your career within the organization and learn new skills by taking different positions. Benefits are excellent. Cisco is the industry leader for networking and now cloud. It is sometimes easy to forget that on the daily grind but you are working for the company that everyone looks to for network and infrastructure standards. Culture within the business units managing product lines give you a lot of freedom to be innovative and creative in your approach to your role. In most cases you are given a fair amount of autonomy and control over how you do your job provided that it aligns with the strategic objectives. Benefits, 401k match, RSUs and ESPP are amazing. And while the salaries aren't the top of the industry, they are above market and pretty competitive.

Cons

Cisco can be a machine. There isn't an overt demand for all of your time (even the time outside of work) but more of a subtle, slight encouragement to always be on. If you are not careful, you will live, sleep and eat Cisco 24x7. Don't get me wrong, this is 100% a choice and if you are aware of this subtlety in the culture it is very easy to set appropriate boundaries that will be respected by the company and leadership team. If you don't like where you are in Cisco or what you are working on, give it 6 months because you will be reorg'd. While it is sometimes necessary to realign the company to meet competitive threats or market demands, reorganizing the company once a year is excessive and tends to create a distrusting environment for the rank and file which makes being a leader in the organize challenging. There is a loss of momentum and motivation that occurs a few months before and a few months after reorgs so this leaves the company being effective at delivery and execution only about 70% of the time. While Cisco attracts some bright, motivated people the truth of the matter is you are either cut out for the company and its culture or you're not. If you aren't it will be painfully obvious to you and those around you. Sadly as a leader it is hard to cut dead weight from the team and the only really accepted way is via layoffs, which is why the company reorgs once a year despite the company line about the reorgs.

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Cisco Response
10y
Thank you for such a sincere review. We appreciate your feedback and hope you are pleased to see many of our "We Are Cisco" initiatives. Indeed, it can feel like Cisco frequently changes because it is part of our innovative culture. We thank you for your time with us and wish you the best.
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