Working in cisco as a software engineer is worse than working in a 24x7 call center - Software Engineer Cisco Employee Review

1.0
9 Nov 2009
Recommend
CEO approval
Business outlook

Pros

Very good place if you are a manager , you do not need to adhere to any software process, you do not need to plan for the project, just the dump the project to engineer and ask them to deliver it in 2-3 months time , ask them to work 20-24 hours per day , once the project is delivered , there will be hundreds of bugs due to lack of clarity and time , you move most of the engineers to another project and hire one new engineer and ask him to fix all the bugs , if any customer escalation happens just fire him and inform the customer that you have taken action.

Cons

Managers use foul language regularly, also they will motivate you by saying if you cannot do it by end of this month , you will be fired. Project transition happens in a day , like in a day 4 people working in US in a project gets laid off , and people working in india are asked to handle this extra project as an extra assignment You get work of 3 people without any knowledge transition , since management decided to lay off 3 peoples in your project, just after few months , they will forget you are working day and night in a project which had 4 people in it, your manager will ask you to stretch you 20-30% more to take up more work If you fix a bug but cannot test it properly because of lack of infrastructure in your place , but if it comes back from the customer site , you will get fired If you complain to higher management about your project managers , you will be removed from your current project and dumped into a more horrible project Many cisco engineers have lost their family , child ,etc as they are forced to spend all of their time working for cisco Cisco's Work from home policy sucks , like you work from office for 12 hours , rest of the time you work from home. No software processes are followed , I do not understand how cisco passes software quality audit In a quarter if there is less profit , layoff 20% of the people , in next quarter if there is good profit hire 20% new people, your company cannot sustain you even for a quarter. In 24X7 call center there are at least 2 shifts , but people working in support and sustenance projects in cisco are asked to work 20-24 hours regularly by the management, like in your daytime you support customers from india , in night time you work for US customers , manager says Cisco globalization means you need to be available 24x7 and handle customer across the world. You are expected to be available at your night time just to answer trivial queries which your manager gets after waking up in midnight just to check whether you are online or not. Consultants are prefered over employee for development projects, employees are made to languish in horrible 24x7 support and sustenance projects until and unless they decide to quit the company Whatever money cisco is saving by laying off people across world are used to acquire new new companies worth billions of dollars.

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Pros

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Cons

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4.0
13 Mar 2015
Recommend
CEO approval
Business outlook

Pros

I decided to wait almost a year after leaving the company before posting a review. The primary reason being is that when you decide to leave an organization it is usually because there is something there that isn't aligning with you or what you want anymore however, the grass is not always greener someplace else. This has been my experience. In fact, the appreciation I have for the company has grown so much in my time away that I would really like to return. The company truly believes on promoting within and as an employee you are encouraged to grow your career within the organization and learn new skills by taking different positions. Benefits are excellent. Cisco is the industry leader for networking and now cloud. It is sometimes easy to forget that on the daily grind but you are working for the company that everyone looks to for network and infrastructure standards. Culture within the business units managing product lines give you a lot of freedom to be innovative and creative in your approach to your role. In most cases you are given a fair amount of autonomy and control over how you do your job provided that it aligns with the strategic objectives. Benefits, 401k match, RSUs and ESPP are amazing. And while the salaries aren't the top of the industry, they are above market and pretty competitive.

Cons

Cisco can be a machine. There isn't an overt demand for all of your time (even the time outside of work) but more of a subtle, slight encouragement to always be on. If you are not careful, you will live, sleep and eat Cisco 24x7. Don't get me wrong, this is 100% a choice and if you are aware of this subtlety in the culture it is very easy to set appropriate boundaries that will be respected by the company and leadership team. If you don't like where you are in Cisco or what you are working on, give it 6 months because you will be reorg'd. While it is sometimes necessary to realign the company to meet competitive threats or market demands, reorganizing the company once a year is excessive and tends to create a distrusting environment for the rank and file which makes being a leader in the organize challenging. There is a loss of momentum and motivation that occurs a few months before and a few months after reorgs so this leaves the company being effective at delivery and execution only about 70% of the time. While Cisco attracts some bright, motivated people the truth of the matter is you are either cut out for the company and its culture or you're not. If you aren't it will be painfully obvious to you and those around you. Sadly as a leader it is hard to cut dead weight from the team and the only really accepted way is via layoffs, which is why the company reorgs once a year despite the company line about the reorgs.

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Cisco Response
10y
Thank you for such a sincere review. We appreciate your feedback and hope you are pleased to see many of our "We Are Cisco" initiatives. Indeed, it can feel like Cisco frequently changes because it is part of our innovative culture. We thank you for your time with us and wish you the best.
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