Great place to work if you are in Sales - Anonymous employee Cisco Employee Review

4.0
1 Feb 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Wow! It really looks like the recent layoffs and expense reduction measures at Cisco have brought out the discontented lot. Unfortunately, that seems true of many comments left on blogs or user review sites, where the majority of posts often serve as an outlet for those who aren't happy. I have been guilty of that as well, only posting a review when I was really disappointed, rather than when I had an Ok experience. I'm not an old timer..I have been with Cisco for the past 5 years and lucky to have a good manager . Yes, things in the last two years have gone downhill in terms of cutbacks. Even in Sales, all non-customer travel was cut. As late as 2007, you could just book a flight and travel without manager authorization. None of that was going to survive the recession and unfortunately neither did the free sodas. The layoffs( or re-structuring as management would like to call them because they were less than 5% of the employee base) didn't help either. Having said that, at least from my perspective Cisco still has quite a few redeeming qualities.All the negative reviews don't explain how Cisco was in Fortune's Top 10 best companies to work for last year and is still at number 16 this year - after all the cuts. So, my comparison point might be different, but I think its not just the above average compensation package that includes generous 401(K) matches,annual bonuses, option grants given annually (unfortunately,those are history - the last one I got was in 2007 and they are very much under water). It's also the quality of people one interacts with (and yes, some of them were managers), the tremendous number of opportunities to move internally and take on new assignments. Also, for sales professionals especially, Cisco's market leadership usually translates to exposure to premium accounts and high commissions. There's a big emphasis on work-life balance and its best exemplified by the 4 weeks of vacation that is standard for all employees...that is a very rare thing. Webex meetings are the norm for most internal meetings, so there's great flexibility when it comes to working from home or any other location. There's also a strong culture of giving back that I found very commendable. Volunteering is highly encouraged and Cisco matches all individual charitable contributions up to a $1000 per year. This doesn't include their annual holiday fund-raising effort where all contributions are effectively tripled.

Cons

Like most big companies, Cisco has its share of problems. John Chambers has created a very Sales centric culture based on M&A, rather than focusing on engineering innovation. Loyalty is punished when spin-offs are re-acquired for high valuations. Overall, if you have pre-2000 stock options or are in Sales, life is good, but I'm not sure I can say the same thing for IT or Engineering. The culture there tends to be very bureaucratic with a fair number of folks who are only interested in maintaining status quo. In the IT groups, there's an undue emphasis on costs and much of the work has been outsourced which turns out to be quite unproductive. My interaction with Sales IT left much to be desired and even friends working there want to move out of those groups. Just as engineers in the Business units hope that an evening MBA will free them from the confines of the engineering organization. Cisco's stock pool being very diluted, there's not much upside when it comes to appreciation. Career growth and chances of promotion depends to a large extent on how much support you get from your manager and how many of his/her peers you influence, so you really have to manage upwards, besides doing the best job you can and then hope that its enough.

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Cons

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4.0
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CEO approval
Business outlook

Pros

I decided to wait almost a year after leaving the company before posting a review. The primary reason being is that when you decide to leave an organization it is usually because there is something there that isn't aligning with you or what you want anymore however, the grass is not always greener someplace else. This has been my experience. In fact, the appreciation I have for the company has grown so much in my time away that I would really like to return. The company truly believes on promoting within and as an employee you are encouraged to grow your career within the organization and learn new skills by taking different positions. Benefits are excellent. Cisco is the industry leader for networking and now cloud. It is sometimes easy to forget that on the daily grind but you are working for the company that everyone looks to for network and infrastructure standards. Culture within the business units managing product lines give you a lot of freedom to be innovative and creative in your approach to your role. In most cases you are given a fair amount of autonomy and control over how you do your job provided that it aligns with the strategic objectives. Benefits, 401k match, RSUs and ESPP are amazing. And while the salaries aren't the top of the industry, they are above market and pretty competitive.

Cons

Cisco can be a machine. There isn't an overt demand for all of your time (even the time outside of work) but more of a subtle, slight encouragement to always be on. If you are not careful, you will live, sleep and eat Cisco 24x7. Don't get me wrong, this is 100% a choice and if you are aware of this subtlety in the culture it is very easy to set appropriate boundaries that will be respected by the company and leadership team. If you don't like where you are in Cisco or what you are working on, give it 6 months because you will be reorg'd. While it is sometimes necessary to realign the company to meet competitive threats or market demands, reorganizing the company once a year is excessive and tends to create a distrusting environment for the rank and file which makes being a leader in the organize challenging. There is a loss of momentum and motivation that occurs a few months before and a few months after reorgs so this leaves the company being effective at delivery and execution only about 70% of the time. While Cisco attracts some bright, motivated people the truth of the matter is you are either cut out for the company and its culture or you're not. If you aren't it will be painfully obvious to you and those around you. Sadly as a leader it is hard to cut dead weight from the team and the only really accepted way is via layoffs, which is why the company reorgs once a year despite the company line about the reorgs.

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Cisco Response
10y
Thank you for such a sincere review. We appreciate your feedback and hope you are pleased to see many of our "We Are Cisco" initiatives. Indeed, it can feel like Cisco frequently changes because it is part of our innovative culture. We thank you for your time with us and wish you the best.
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