Collaboration Group at Cisco has a lot of dysfunction - Anonymous employee Cisco Employee Review

2.0
1 Apr 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

IMPORTANT - Different divisions within Cisco are vastly different from one another, my advice is to make sure you know if a GlassDoor review is relevant to the job that you are applying to. I work in the Collaboration Technology Group (CTG) which includes WebEx, TelePresence, IP Phones, Jabber and Spark (aka Project Squared). The Pro's of CTG are: (1) Typically your co-workers are great people. My immediate team, for example, is one of the top group of peers I've had in my whole career. They are smart, qualified and everyone cares about each other (2) The Collaboration Group has some really interesting products, there is a very good chance you'll work on something that is relevant and that you'll be proud to have on your resume (3) Cisco offers great benefits. I can almost guarantee you won't find a company that can beat what you get for being a full time employee (Medical, flexible work, 401k matching, etc)

Cons

The con's of working within the Collaboration Group: (1) At the VP and Director level Cisco is competitive and tumultuous, more so than any company where I've worked in 20+ years. In the last 5 years there have been 4 different Senior Vice Presidents and with each change there has been a lot of churn and changing of priorities. (2) There is a ton of in-fighting between groups (aka BUs or business units). Basically every Director and VP is incented to compete against ever other Director and VP for budget, resources, attention from executives & the sales force, etc). While this sounds normal for a large corporation, the stakes are high. Winners build set their own agedas and losers can not control their own products and often are subject to yearly layoffs. The bottom line is almost none of the teams are rowing in the same direction, rather everyone competes against each other. (3) Most importantly Cisco has a yearly layoff. Every July/August for the last 6 years the company lays off a large number of people. In that time the company has laid off more than 20,000 people and yet the number of employees is larger than ever. I've seen entire product teams get cut when other teams could sorely use the talented people that were let go. I know someone who got an Outstanding yearly review (which is only given to 6% of people at Cisco), and he was laid-off just a week later. Normally you think of a large company as being more stable than a small one, but Cisco is not at all stable (4) It's very hard at all levels to move up at Cisco. If you are a manager who wants to become a director it's very difficult, the best way to be a director at Cisco is to be at a company that Cisco buys. If you are a Tech Lead who wants to become a Senior Tech Lead the competition is fierce - I know several engineers that have been trying for years to make the next step.

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Pros

There is a great culture.

Cons

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4.0
13 Mar 2015
Recommend
CEO approval
Business outlook

Pros

I decided to wait almost a year after leaving the company before posting a review. The primary reason being is that when you decide to leave an organization it is usually because there is something there that isn't aligning with you or what you want anymore however, the grass is not always greener someplace else. This has been my experience. In fact, the appreciation I have for the company has grown so much in my time away that I would really like to return. The company truly believes on promoting within and as an employee you are encouraged to grow your career within the organization and learn new skills by taking different positions. Benefits are excellent. Cisco is the industry leader for networking and now cloud. It is sometimes easy to forget that on the daily grind but you are working for the company that everyone looks to for network and infrastructure standards. Culture within the business units managing product lines give you a lot of freedom to be innovative and creative in your approach to your role. In most cases you are given a fair amount of autonomy and control over how you do your job provided that it aligns with the strategic objectives. Benefits, 401k match, RSUs and ESPP are amazing. And while the salaries aren't the top of the industry, they are above market and pretty competitive.

Cons

Cisco can be a machine. There isn't an overt demand for all of your time (even the time outside of work) but more of a subtle, slight encouragement to always be on. If you are not careful, you will live, sleep and eat Cisco 24x7. Don't get me wrong, this is 100% a choice and if you are aware of this subtlety in the culture it is very easy to set appropriate boundaries that will be respected by the company and leadership team. If you don't like where you are in Cisco or what you are working on, give it 6 months because you will be reorg'd. While it is sometimes necessary to realign the company to meet competitive threats or market demands, reorganizing the company once a year is excessive and tends to create a distrusting environment for the rank and file which makes being a leader in the organize challenging. There is a loss of momentum and motivation that occurs a few months before and a few months after reorgs so this leaves the company being effective at delivery and execution only about 70% of the time. While Cisco attracts some bright, motivated people the truth of the matter is you are either cut out for the company and its culture or you're not. If you aren't it will be painfully obvious to you and those around you. Sadly as a leader it is hard to cut dead weight from the team and the only really accepted way is via layoffs, which is why the company reorgs once a year despite the company line about the reorgs.

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Cisco Response
10y
Thank you for such a sincere review. We appreciate your feedback and hope you are pleased to see many of our "We Are Cisco" initiatives. Indeed, it can feel like Cisco frequently changes because it is part of our innovative culture. We thank you for your time with us and wish you the best.
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