Strong core values with room for growth - Client Service Specialist CityVet Employee Review

5.0
30 Mar 2026
Recommend
CEO approval
Business outlook

Pros

I love CityVet's core values as a company. They want all employees to be seen and heard. One of my biggest reasons for taking the job with CityVet is that there is plenty of room to grow with the company and they are big on promoting from within.

Cons

I would say just from personal experience that the pay could be better especially in the economy we are in but with there being room to grow with the company there is endless opportunity for growth in pay as well.

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CityVet Response
1mo
Thank you for your feedback! We’re so glad our core values, growth opportunities, and commitment to promoting from within stood out in your experience. We also appreciate your perspective regarding compensation as we continue working to support and invest in our teams.

Explore other reviews about CityVet

5.0
7 July 2026
Recommend
CEO approval
Business outlook

Pros

Great managers, great vets, always willing to listen, makes the effort to meet clients halfway, always someone to lend a helping hand in any project.

Cons

Busy to the point of burnout. Never-ending supply of clients.

5.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

One of CityVet's greatest strengths is its servant-minded leadership. Leaders are genuinely invested in supporting veterinarians and their teams, providing the resources and guidance needed to help them succeed. If you want to be part of the Hospital Support Team, you must believe in a collaborative, solution driven approach. There are meaningful opportunities for career growth across the organization. Many members of the support team began their careers working in CityVet hospitals, demonstrating the company's commitment to promoting from within and developing its people.

Cons

While CityVet offers significantly more clinical autonomy than many corporate veterinary organizations, it is not the same as being a sole practice owner. Decisions are made through a partnership model that balances individual clinic preferences with the company's overall brand standards and business strategy. If your goal is complete independence in every operational and business decision, this may not be the ideal practice model for you. Unlike many corporate veterinary organizations, CityVet empowers its clinics with a high degree of autonomy. Partner veterinarians are trusted to practice medicine in the way they believe is best for their patients and work collaboratively with leadership, rather than operating under a one-size-fits-all corporate model. This can be a challenge for support when trying to say "Yes" as much as we can without causing issues for other locations.

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