Cliques, Politics, and Little Employee Support - Marketing CivicPlus Employee Review

1.0
6 June 2026
Recommend
CEO approval
Business outlook

Pros

Only pro was work from home

Cons

The marketing department was extremely cliquish, and it often felt like long-tenured employees had mastered the art of throwing others under the bus to protect themselves. Collaboration and accountability took a back seat to office politics. My biggest warning to prospective employees is regarding HR. In my experience, bringing concerns to HR only resulted in those concerns being turned back on the employee. I never felt supported or advocated for, and the process felt designed to protect management rather than address legitimate issues. If you are expecting HR to be a neutral resource for employees, that was not my experience. Staffing gaps routinely resulted in additional responsibilities being pushed onto existing employees without adequate support, creating an environment where expectations continued to increase while resources did not.

Explore other reviews about CivicPlus

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work-life balance, move like a startup even for a 1k person organization. Pivots quick from top down. Very clear communications from top leadership on goals.

Cons

Silos, so many companies acquired by them that it's a challenge understanding what's going on cross-departmentally. Even figuring out who to reach through comms is, in and of itself a huge challenge.

2.0
25 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The actual people I was working with directly were wonderful. This company originally had a really great culture, and at the ground level, it still seems to have really great people working there. My department was the least toxic workplace I have ever seen. Unfortunately, that good culture and good values does not seem to be common the higher up you go in the chain of command.

Cons

CP's upper management is currently driving the company straight into the ground. They've been acquiring company after company without bothering to maintain the quality of any of them, including CP's own original products and services. They are working their employees as hard as possible, with as little compensation and support as possible. They want to squeeze the most money out of everything without putting anything back into it. I expect this company to collapse entirely within ten years at the most. The pay is well below industry averages, and people who actually verbalize that get laid off. They did months and months of employee satisfaction surveys that satisfaction statistics of below 20% on the subject of pay and they did absolutely nothing about it. Lay-offs are becoming more and more common and are done without any warning or any consideration for how it will affect the departments who are losing staff. Upper management is beginning to look more and more greedy, short-sighted, and vindictive.

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