Customer service - Customer Service Civida Employee Review

Working for a good cause

Management is awful and treats people like they are disposable.

Strong community-driven purpose: helping vulnerable populations and providing affordable housing is meaningful work. Coworkers are supportive, collaborative, and committed to the mission. Good flexibility and work-life balance in many roles. Pension and benefits package is solid compared to many non-profits. Opportunities to take on responsibility quickly, especially in lean or project-based teams. Exposure to housing issues at a scale that builds valuable skills. Organization is investing in technology and process improvements, which creates opportunities to learn and grow. Leadership is accessible and open to ideas compared to larger bureaucratic organizations. Small enough organization that individual contributions can make a visible impact.

Processes are still maturing, which can create confusion and extra workload.